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Research and Reports

A database of documents and reports released by industry bodies. You can download the document by clicking on its title, and can filter reports by author or subject. If you have a report you would like to submit to the Rail Hub, please email [email protected].

 

  • The user experience of the railway in Great Britain

    01/03/2019
    Williams Review SearchResearchItems

    One of a series of papers coming from Keith Williams’ review, this report assesses the current evidence on user experience from a passenger and freight customer perspective, explores the impact of experience on public trust, and evaluates how current policy works on the ground for the passenger. It shows historic trends in rail use, looks at why people use rail (mainly to get to work or education), and notes that people who don’t use rail tend to view it less well than those who do. It finds that people don’t trust the railway because they don’t feel they’re at its heart, with positive experiences likely to be dismissed as lucky.

  • Role of the railway in Great Britain

    01/02/2019
    Williams Review SearchResearchItems

    With an introduction by Keith Williams in which he reveals how struck he’s been with the industry and its workers, this report looks at why Britain has a rail network, who uses it, and how it’s funded. It examines its wider benefits to the economy and the environment, as well as its direct benefits in terms of jobs.

  • Current rail models in Great Britain and overseas

    01/01/2019
    Williams Review SearchResearchItems

    This short report explains the structure of Britain’s railway today, and what the different bodies within it do, before going on to look at how other countries arrange their tracks and trains. It considers how many people live in other European countries and in Japan, how intensively they use their tracks, and the split between passenger and freight services. It compares their passenger growth since 1997 and their investment spending. The report is factual and draws no conclusions, leaving those for the Rail Review that Keith Williams is to write.