Alex Burrows, client director in Atkins' transportation business, looks at how technology and new products and services can change how we travel and what we expect from the experience. He says there is a recognition that transport needs to change in two critical areas - putting the user experience at the heart of everything, and integrating the transport system so the user is presented with a complete network in a simple manner. - MW
- We read it in: Passenger Transport, July 2015 (issue 114), page 18
