Rail Delivery Group targets more info for passengers

Train operating companies are to publish more real-time information, in a bid to provide passengers with more information on services, delays and onboard facilities.

The Rail Delivery Group (RDG) said the expanded use of data could help to make services more reliable, as it could enable problems to be predicted and fixed before they arise.

Data will be released to third-party technology firms “in the coming months”, while the RDG and the Department for Transport are exploring what incentives could be offered to operators who embrace the concept.

“Technology gave rise to the railway, connecting Britain, and the rail industry wants to channel this spirit to help produce cutting-edge products and services that can be exported around the world,” said RDG Chief Executive Paul Plummer.

“Digital technology in rail already means more timely information and less time spent waiting, helping to put customers in charge. As part of the rail industry’s plan to change and improve, we want to use technology to give customers more and more control.”