Articles by RailReview - Page 30
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End the witch-hunt and get some perspective
‘Mystery traveller’ Alex Warner says that critics of Southeastern and its services fail to take into account the complex range of issues the company faces
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c2c offers cash apology after timetable issues
A new timetable introduced in December has provided seats for an additional 1,400 passengers in morning peak, but caused severe overcrowding in evening peak
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Spain still setting the pace for high-speed
Political support for enlarging Spain’s high-speed rail network remains high, despite the country’s struggling economy
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Understanding tomorrow’s travellers
Mirja Sickel gives an interesting insight into research on passenger behaviour commissioned by Amadeus, and what the implications are for rail operators
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Rethinking rail replacement
Director of the Transport Planning Society discusses what can be done to improve the experience for passengers having to endure rail replacement services
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Arriva hails success of flexible mobile tickets
ATW reports that almost 31,000 people have taken advantage of its scheme to provide flexible ticketing on mobile phones in the product’s first year of operation
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Three things reform must address
David Leeder, formerly an executive director of National Express Group and a main board director of FirstGroup, writes on possible Network Rail reforms
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Staffing timebomb
Northern Rail faces a “ticking timebomb” of high numbers of staff approaching retirement age, compounded by underinvestment in developing a younger workforce
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A new supplier landscape emerges
Following a year of mergers and acquisitions, Associate Editor Keith Barrow predicts that more are to come
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Where next for independent regulation?
RFG says that “independent regulation is, and must remain, at the core of our sector, at least so long as the industry remains, at least in part, privatised”.